Guarantees

Privacy and Security Policy

Heritage of Scotland is working strongly on data protection. While placing an order you will be asked for your credit card details. We accept American Express, MasterCard, Maestro, Visa, Visa Electron and Switch credit cards.

We have prepared specially secured page for that purpose - you will notice a lock symbol in the status bar of your internet browser and "https" in the front of page address - it indicates that it is a secure channel. This is called "secure HTTP connection". It means that all the data transmited is encrypted and cannot be intercepted by anyone.

According to our privacy and security policy we protect all information received from you when purchasing products on our website. We do not hold your card details, therefore all your card details will be deleted after being used.

In addition, limited number of our staff have access to these information. So you can be sure that your credit card details is well protected in a secure environment.

In case there is a problem with payment, you will receive an e-mail with a failed payment notification.

We store the content of the contract and will send you the details of your order, as well as our general terms, via e-mail. You can find the terms here at all times. The details of your recent orders can be found by logging into your customer account and viewing the “My orders” page.

Your personal data will be used to to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. For any of the above purposes, please contact us: GB E-commerce, 234-242 High Street, Kirkcaldy, KY1 1JT, Scotland, United Kingdom.

You are entitled to see, correct, block and delete the personal information we hold about you and may obtain, change, correct, block and delete these details by writing to us at: : GB E-commerce, 234-242 High Street, Kirkcaldy, KY1 1JT, Scotland, United Kingdom. We are entitled by law to charge an administrative fee to meet our costs in providing you with such details and we may require proof of your identity before we supply the information to you.

Heritage of Scotland uses data about customers to perform the service requested. For example, if you fill out a “Newsletter” web form, Heritage of Scotland will use the information provided to send you our newsletters. Heritage of Scotland may also use data about customers for marketing purposes.

We may monitor who accesses our website, for example we may automatically collect access information about you, such as the type of internet browser you use, the website from which you have come to the our website and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server such information enables us to assess our users, to build a profile. We also use cookies on various pages on our website. Cookies are small text files that are saved on your computer. This information does not directly identify you and for more information please also read or section entitled cookies.

We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk. Cookies are used for several reasons, for example to recognise you when ever you visit this website ensuring you do not have to enter all your details and thereby speeding up the process so you do not have to log on each time. It will also enable us to store your personal preferences, build a profile about you and target our marketing and advertising campaigns. We cannot provide a full service to you if you disable the cookie function on your web browser so we advise you to maintain the same.

We may disclose your personal data:

  • to other companies within our group;
  • if we sell our business to a third party;
  • to our agents and service providers (eg providers of web hosting or maintenance services);
  • credit reference agents;
  • in any other case where we are required to do so by law or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the website or the rights, property or personal safety of any person.

We may also disclose aggregate statistics about visitors to our website in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

Google Analytics Advertising Features

We use the online advertising program Google AdWords and the Google Remarketing technology, both operated by the company Google Inc. ("Google").

For measuring conversion with Google AdWords, a conversion tracking cookie is placed when a user clicks on a HeritageOfScotland.com advertisement delivered by Google (“Ads”). Conversion tracking cookies expire after 30 days and are not used for personal identification. Google uses a different cookie for each Google AdWords customer and there is no consolidation of the cookie data with other data. If you click on one of our Ads and proceed to a page equipped with a conversion tag and the cookie has not yet expired, the conversion is documented. With the help of the conversion tracking cookie we see the total number of conversions and are able to review the performance of our Ads.

When you click on one of our Ads, a Google Remarketing cookie is placed. This cookie helps to serve our Ads to you at a later time when you browse pages of the Google content network. Remarketing cookies are not used for personal identification.

You are able to control the collection of personal data relating to your use of HeritageOfScotland.com, and have therefore made sure that you can opt out of any personal data collection using cookies or other technologies. If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google's Ads Preferences Manager.